Your page-by-page talking guide

“I don’t know” or “That’s different for us” is a useful answer. Ask why, then ask permission to continue. Do not push for a yes. If they are not interested, thank them and stop.

Three things to remember

Google reviews can help the next customer discover your store.
Boktor reduces the effort of writing a review.
Boktor is simple for customers and stores to use.

01 / 08

Let Google reviews show what makes your store special.

MEMORY · One thing to remember: Reviews can help the next customer discover your store.
Purpose: Lead with what reviews can communicate about this store, then explain Boktor’s role.
What to establish: Reviews can be one way people discover a store.
Talk: Google reviews can show people who have never visited what makes your store special. Boktor helps customers write those reviews from their own answers.
Ask: What would you like a first-time visitor to know about your store?
EXPECTED REACTION: Names something they want people to know.
NEXT · When to move on: After hearing one detail, discuss how customers choose a store.
Objection: Is this just a way to get more stars?
Response: It helps people describe a real experience. Customers choose their words and rating.
Don’t say: Reviews will definitely bring new customers.

Customer mode

02 / 08

Some customers choose a store by its Google reviews

MEMORY · One thing to remember: Customers use Google reviews when choosing a store.
Purpose: Let the owner connect reviews to their own experience.
What to establish: Some customers look at reviews before visiting.
Talk: Some people check Google Maps reviews before choosing a store. A detail about the food or atmosphere can help them decide.
Ask: Has anyone said they came because of a Google review?
EXPECTED REACTION: Recalls an example, or says they do not know.
NEXT · When to move on: After listening, discuss what reviews can describe. If they do not know, ask if you can use a general example.
Objection: Our customers mostly come through word of mouth.
Response: That can work well. Reviews are another place where someone can learn about your store.
Don’t say: You have too few reviews, so customers don’t come.

Customer mode

03 / 08

Reviews show what people enjoy

MEMORY · One thing to remember: Reviews communicate specific things people enjoy about a store.
Purpose: Hear one specific strength of the store.
What to establish: There is a specific experience worth describing.
Talk: Reviews can describe the food, service or atmosphere in words that future customers understand.
Ask: What do your customers most often praise?
EXPECTED REACTION: Mentions one detail customers praise.
NEXT · When to move on: After sharing a specific strength, discuss the effort of writing.
Objection: Our photos already show the store.
Response: Photos help. Customers can also describe things like the service and how the visit felt.
Don’t say: Boktor makes your store look better than competitors.

Customer mode

04 / 08

Even happy customers can find writing a chore

MEMORY · One thing to remember: Even happy customers can find writing a review a chore.
Purpose: Separate customer satisfaction from the effort of writing.
What to establish: Not every satisfied customer writes a review.
Talk: Even when people enjoy a visit, they may not know what to write or may leave it until later.
Ask: Do customers give you good feedback but never get around to writing a review?
EXPECTED REACTION: Recognizes the situation, or describes what happens instead.
NEXT · When to move on: Once the barrier is understood, show how Boktor helps with that part.
Objection: Do few reviews mean customers are unhappy?
Response: The count alone cannot tell us. Happy customers may still struggle with wording, timing or remembering to write.
Don’t say: That’s why your store has so few reviews.

Customer mode

05 / 08

Boktor makes reviews easier to write

MEMORY · One thing to remember: Boktor reduces the effort of writing a review.
Purpose: Show how writing becomes easier while the customer stays in control.
What to establish: Writing support can make it easier to start.
Talk: Customers scan the QR and answer short questions. AI helps draft text from those answers. They check, edit and copy it, then go to Google to post personally.
Ask: Would this feel easier than starting with a blank page?
EXPECTED REACTION: Says it sounds easier, or asks about the process.
NEXT · When to move on: Once personal review and posting are clear, explain the store’s part.
Objection: Does the AI post without asking?
Response: No. It only helps draft the text. The customer checks it and decides whether to post on Google.
Don’t say: AI posts to Google automatically.

Customer mode

06 / 08

Simple for customers. Simple for your store.

MEMORY · One thing to remember: Simple for customers. Simple for your store.
Purpose: Make the customer’s and store’s tasks easy to picture.
What to establish: Both sides’ tasks are understandable.
Talk: It is simple for customers and your store. Customers check the draft, edit if needed, then go to Google to post it themselves. Your team sets up the store details and questions first, then shares the store QR.
Ask: Could your team introduce the QR using these steps?
EXPECTED REACTION: Sees where it could fit, or raises a setup concern.
NEXT · When to move on: Address the practical concern, then discuss cost. Keep unanswered questions for confirmation.
Objection: Is the setup difficult?
Response: The first step is setting up the store information and questions. After that, you introduce the store QR.
Don’t say: Your store does nothing. Reviews are posted automatically.

Customer mode

07 / 08

Focused features. An approachable price.

MEMORY · One thing to remember: A focused service keeps the starting price approachable.
Purpose: Connect focused support to a clear cost and commitment.
What to establish: Setup, monthly billing and contract length are clear.
Talk: Monthly 1,600 THB / minimum 1 month; 1,550 THB / minimum 3 months; 1,450 THB / minimum 12 months. All billed monthly. Eligible new 3- and 12-month contracts: first month 0 THB during an enabled campaign. Monthly contracts are excluded. A saved card is required; normal 1,550 / 1,450 THB monthly billing starts in month 2. The free month counts toward the minimum term. Minimum terms: 1 / 3 / 12 months; billed monthly and renewed until canceled. Early termination: no settlement for Monthly; 100% of remaining whole-month fees for 3 months, 50% for 12 months. Ordinary period-end cancellation requires the agreed conditions.
Ask: Is there anything about the cost or contract you would like to check?
EXPECTED REACTION: Explains what is clear, or asks about budget or terms.
NEXT · When to move on: After checking cost and commitment, offer the next-step choice. Do not guess about unknown terms.
Objection: Does paying monthly mean I can leave at any time?
Response: Billing frequency and contract length are different. Review each plan’s contract terms before signing up. I will check any terms I cannot confirm.
Don’t say: We are cheaper than everyone else. Monthly billing means you can cancel any time.

Customer mode

08 / 08

Ready to try it at your store?

MEMORY · One thing to remember: You know what to do next.
Purpose: Let the owner choose a next step without pressure.
What to establish: Starting, asking or declining is the owner’s choice.
Talk: If you would like to start, I can share my referral QR or link. After registering, confirm the referrer before payment. If you have questions, tell me what you would like to check. I will confirm anything I do not know before replying. You can also take time to think.
Ask: Would you like to get started, or ask a little more before deciding?
EXPECTED REACTION: Wants to start, ask, consider or decline.
NEXT · When to move on: START → share your verified referral QR or link and confirm attribution before payment. QUESTIONS → note the question and agree on a reply day with permission. If your QR is not ready, agree when to send it. Respect a pause or decline.
Objection: Can I think about it?
Response: Of course. I can share the brochure and follow up at a time that suits you.
Don’t say: Will you sign the contract? You will lose out if you do not decide now.

Customer mode

Keep your promises accurate

SAY: Boktor reduces the effort of writing a review.
Don’t say: You will definitely get more reviews.

SAY: AI helps draft the text.
Don’t say: AI posts to Google automatically.

SAY: It is a simple service focused on essential review support.
Don’t say: Other services have lots of useless features.

SAY: If you’d like, I can explain the referral QR step.
Don’t say: You’ll lose out unless you sign up now.

SAY: Outcomes depend on the store and customers’ choices.
Don’t say: Following this kit guarantees contracts and partner income.

Objection

Will this be a hassle for customers?: They answer short questions from a QR, so they do not have to write a long review from scratch.
Does AI post automatically?: No. It helps draft the text. Customers check, edit and decide whether to post on Google.
Is setting up difficult?: Start with store information and questions. Then prepare the store QR and introduce it to customers.
Will it definitely increase reviews?: There is no guarantee. Boktor reduces the effort of writing for customers who want to share their experience.